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How to change super funds

Changing super funds: five key steps

If you’re already a member of a super fund, it doesn’t mean you have to be tied to that fund forever. In Australia, there are no restrictions on changing super funds, and there’s nothing to stop you from looking for the best option for you.

You may have joined your first super fund because it was the one your employer suggested, or it was recommended to you by a family member or friend. Whatever the reason for your choice, it’s always a good idea to review your current fund to see if it’s delivering what you expect, or if there might be a better fit for your retirement savings objectives.

Whether you’re focused on better performance, lower fees, or investment options that are more closely aligned with your values, it’s well worth assessing your options.

If you do decide to change funds, it’s a straightforward process - if you know the key steps and considerations involved. 

Reasons why you might want to switch super funds

  • High fees: The fees super funds charge can vary significantly, so it pays to make sure you're not paying more than you need to be. For example, industry funds often have lower fees than retail funds.
  • Performance: The investment performance of a super fund is very important, as it can have a huge impact on your retirement savings. It’s a good idea to look at the performance history of a super fund over the past five, ten and fifteen years.
  • Ethical investing: Beyond performance and returns, some funds focus on socially responsible investments which may better align with your values.

Five key steps to change super funds in Australia

1. Compare super funds and find the one that suits you best

The first step is to undertake some research so you can understand your options. To help you get started, our comparison tool lets you evaluate an Industry SuperFund against a retail fund to see how they compare. 

When comparing different funds, ask yourself:

  • Are the fees I am paying higher compared to other alternatives? Fee and cost information can be found on the website of any super fund.
  • Could I improve my investment performance over time if I change funds? Most funds publish their performance indicators and results publicly, so it's worth searching online to review this information.
  • How about net benefit?  Net benefit is the best way to compare funds. It is the investment return you receive from your super fund after all fees and costs have been taken out. Try our Compare the Pair calculator to see if you could be better off.
  • Are the insurance options (e.g. life or disability) more beneficial to me?
  • Do the values of this fund align with my own values?
  • Is it an Industry SuperFund or a retail fund? The way funds distribute profits can differ and may influence your decision. To learn more about the differences between industry and retail funds, please visit this page.
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Compare industry and retail funds to find the best fit for you

2. Contact your current superannuation to learn about possible fees

Australian law prohibits super funds from charging members an exit fee when changing super funds. However, there may be other costs associated with administration, e.g. fees related to liquidating your investments, etc. 

It’s worth confirming these details by contacting your current fund to avoid unexpected expenses.

3. Open a new superannuation account.

After you have compared different options and know the potential costs associated with switching, the next step is to choose your new super fund and open an account to transfer your balance.

This simple process can usually be done online via the website of your new superannuation fund. Usually, you have to complete a form by providing your details, such as your tax file number (TFN), employment information and other identification documents.

4. Remember to consolidate your super

At this point, it is a good idea to consolidate your old account (and others if you have multiple super accounts) with your new one and so all your savings are in one account (and you’re not paying multiple sets of fess). Most super funds let you easily transfer your existing super savings from other funds.

In addition to the peace of mind of managing a single account, you also avoid paying multiple fees.

5. Finally, notify your employer

It’s important to inform your employer of your new account details to ensure that future contributions are directed to the correct place. 

Your employer will typically require a Superannuation Standard Choice Form, which can be completed and downloaded here, or from the Australian Tax Office (ATO) website. You can also receive this document from your new fund.

Can you change super funds at any time?

Yes, you can transfer your super balance at any time, including after retirement (though you should consider how this might impact your retirement income).

It’s a good to get financial advice if you have any questions about the transfer process. 

Impact on insurance cover

If your current super fund includes insurance cover, such as life or income protection insurance, switching to another fund could mean losing these benefits. 

It’s important to check whether your new superannuation fund offers comparable insurance coverage.

If in doubt seek financial advice

Whilst switching super funds is an easy process, there should be a clear overall advantage to you flowing from the switching process. Do your homework and if in doubt seek financial advice.

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